About the Knowledge Base

The Knowledge Base (KB), also referred to as Help, opens online information about the Preceda Module or screen you are currently in, and other helpful tips to aid you as you go through Preceda Employee Self Service. Various Help for your Preceda ESS can be viewed directly from the KB using the Table of Contents (TOC).

The Knowledge Base can be accessed via:

  1. Pressing the F1 key; or
  2. Navigating to the Help Menu > Contents.

 

The Table of Contents is available on the left side of the KB. The TOC covers the following:

  • About the Knowledge Base
    This provides information on How to use the Online Help, the Help available, the Knowledge Base Template, and a lot more.
  • Getting Around PrecedaESS
    This area guides you on how to change your password, log in details, etc.
  • Preceda Modules
    This provides information about all the available windows within the Preceda Modules (e.g. Personal, Leave, Payroll) that you have access to.

 

The Knowledge Base allows you to search for any topic within its TOC.

When searching for a particular subject:

  1. Go to the Search field at the upper right area of the KB.
  2. Type the search criteria on the Search field.

    If searching for information about Leaves, enter the word "leave" or "leave entitlements" on the search area provided.

  3. Once the search criteria has been given, click the Search button or press Enter. This will list all topics within the KB which has the word or phrase entered.

    When "Leave" is searched, KB Contents with the word "leave" (e.g. Leave, Leave Entitlements, Leave Accrual) is displayed.

  4. If you want to search an exact phrase or word (e.g. Contact Details or Leaver), and omit from the Search Results word/s or even character/s that might come up in the results, you may enclose the Search criteria within double quotation marks (e.g. "Company Details" or "Leaver"). Doing this filters and limits the search results, and displays only topics containing the exact word or phrase searched.

    If you enter "Company Details", Search Results will give you KB Contents having only the phrase "Company Details" in it, and omit topics with the word "Company" or "Details".

    If you enter "Leaver", Search Results will give you KB Contents having only the word "Leavers", and omit topics containing only the word "Leave" or "Leavers".

 

  • When searching, the KB automatically highlights the word or phrase being searched. You may use the Remove Search Highlight icon to remove the highlighted word/ phrase.
  • Each field within a topic is represented by a Drop-down field . This means that by expanding the field name, information about the field is revealed.
  • The Expand All/ Collapse All icon will reveal information about all drop-down fields within the selected topic, or close all currently opened drop-downs, respectively.
  • You may also print the KB Page by clicking the Print icon .